BTS 109 Business Communications • 5 Cr.


Strengthens skills for effective professional verbal, written and nonverbal communication. Includes reinforcement of grammar and punctuation, writing and peer-editing, proofreading and revising, business writing strategies, and portfolio preparation. Projects include a presentation with visual tools, outline, citations and portfolio preparation of professionally written business messages.


After completing this class, students should be able to:

  • Construct a variety of professional documents using the three phases of the writing process.
  • Write smart, effective business-related emails, memos, and letters.
  • Revise documents and proofread them to eliminate grammar, punctuation errors, repetition, and wordiness.