BUS 120 Organizational Behavior • 5 Cr.


Explores the dynamics of human resources in a business organization. Students develop a positive attitude toward the human element in business. Students assess and challenge their stereotype beliefs to increase objectivity. Specific topics include understanding yourself and others, diversity in organizations, perception and individual decision making, communicating in groups and teams, negotiating power and politics, conflict and negotiation, motivation, leadership, group dynamics, organizational theory, organizational culture, organizational change, participatory management and communication.


After completing this class, students should be able to:

  • Examine oneself—behavioral characteristics, beliefs, stereotypes, biases, background—for self-awareness and identify their impact on others in the workplace. 
  • Analyze effective inter-cultural communication and relationship building in organizations. 
  • Evaluate basic forms of motivation. 
  • Analyze leadership and power, power tactics, bases of power, causes and consequences of political behavior, impression management, negotiating power and politics. 
  • Contrast known stages for how groups develop. 
  • Classify functional and dysfunctional roles in groups. 
  • Identify functions of leadership and management. 
  • Distinguish characteristics of effective leaders. 
  • Summarize organizational culture and why it has relevance. 
  • Describe how cultural diversity contributes to the competitive advantage of an organization.