CMST 340 Advanced Communication in Business & Technology • 5 Cr.


This course is designed for students accepted into a baccalaureate degree program in business or technology fields. Students identify, self-assess, analyze and apply skills to effectively communicate in culturally diverse business and technology settings. Students explore original research and apply the information they learn to their communication skill repertoire. Topics include: active listening, intercultural communication, collaborating in teams, conflict management, verbal and nonverbal communication and public speaking. Prerequisite: Admission into BAS Information Systems and Technology, BAS Data Management and Analysis, BAS Applied Accounting, or BAS Digital Marketing; or permission of the instructor. Recommended: CMST 220, CMST 230, or CMST 280.


After completing this class, students should be able to:

  • Self-assess one's own communication behaviors and effects
  • Explain and demonstrate active listening and communication competence
  • Evaluate the types of language and nonverbal communication that promote effective communication within the business and technology fields
  • Explain which communication behaviors promote effective teamwork, collaboration and decision-making in a diverse group setting
  • Self-assess one's own biases and practice intercultural competence in the business and technology settings
  • Evaluate and practice appropriate approaches for effective conflict management in a variety of settings
  • Develop and deliver presentations that apply elements of effective public speaking to a variety of audiences and situations