CMST 350 Professional Communication for the Designer • 5 Cr.


Examines how an Interior Design Professional applies communication theory and concepts to perform effectively in the workplace. Focuses on development of interpersonal skills in a diverse workplace, small group interaction and meeting effectiveness, public presentations, business writing including electronic collaboration, and organizational culture. Course requires significant oral presentation. Prerequisite: Acceptance to the program or permission of instructor.


After completing this class, students should be able to:

  • 1. Apply the basic elements, process, and key principles of communication to a specific workplace situation, demonstrating how each concept affects the outcome of the interaction.

  • 2. Analyze the advantages and disadvantages of various face-to-face and electronic communication channels found in the workplace and choose the most appropriate and effective one given the situation.

  • 3. Identify the culture and co-cultures in a specific organization and describe how their norms and values shape communication in the workplace.

  • 4. Describe the best listening approaches in a given situation to promote understanding, accomplish your goals, and enhance your relationship with others.

  • 5. Identify the types of language and nonverbal communication that will be most effective within a specific organizational culture.

  • 6. Describe different approaches for negotiating solutions in work-related conflicts and predict likely consequences of using each style.

  • 7. Identify the types of group roles, norms, and decision-making required to transform a group of people into an effective team.

  • 8. Explain the communication required of leaders and members to produce an effective meeting.

  • 9. Design and deliver an effective, organized, and professional public presentation on a work-related topic.