HCI 435 Healthcare Informatics Systems Operation • 5 Cr.

Class title change starting Summer 2021

Healthcare Systems Operations • 5 Cr.


Covers all aspects of healthcare clinical information system implementation and administration. Includes vendor selection, implementation planning, system customization, configuration and testing, user training, key issues, best practices, and adherence to healthcare standards and regulations. Prerequisite: HCI 310 and 315, or permission of instructor. Previously HCTM 435.

Description starting Summer 2021

This course covers all the functions and practices in healthcare system operations. The foundations of system operations that support healthcare information technology are the physical hardware that includes data storage, networking, and the use of cloud services, and the virtual management of data. It also includes programs and applications that include databases, data warehouses, and data lakes, and the inventory of programs in application portfolios. Standards and interoperability are enforced through data standards, interfaces, and governance. This class also covers data center management topics in system performance, help desk, cybersecurity, disaster recovery, e-Discovery, and contract management. Prerequisite: Admission to any baccalaureate program at Bellevue College.


After completing this class, students should be able to:

  • Investigate best practice, strategies, and plans for system selection, installation, monitoring, testing, maintenance, upgrades and security 
  • Examine the impact of healthcare information system implementation, update, and maintenance on overall operations, taking into consideration costs/benefits, timing, impact on short-term and long-term system performance and users 
  • Develop and document systems integration and implementation plans, including major tasks and outcomes, roles and responsibilities, timelines, risk analysis and contingency plans, and resources 
  • Present the role of the systems administrator in documentation and reporting all aspects of clinical and administrative systems in healthcare organizations 
  • Prepare for disasters and plan for recovery 
  • Determine an optimal testing plan using best practices in systems integration, hardware and software installation and configuration, unit and systems testing, and systems deployment documentation 
  • Present standards, regulations and accreditation requirements relating to systems selection, implementation, and administration and analyze their impact on day-to-day and long-term planning of operations