ISIT 300 Problem Solving Strategies • 5 Cr.


This course classifies and examines a variety of problem solving methodologies to improve a person's problem solving and decision making skills. Students engage in personal and group dynamics, vertical/convergent methods, creative/lateral thinking techniques and communication skills to apply and solve technical and non-technical problems. Prerequisites: Admission into BAS Information Systems and Technology program, or permission of instructor.


After completing this class, students should be able to:

  • Apply problem-solving skills in today's organizations.
  • Distinguish, develop and classify problem-solving strategies in individual and group settings.
  • Analyze and articulate causes of a problem.
  • Present both the problem-solving process and defend the effectiveness of the outcome.
  • Articulate problem-solving strategies and methodologies in relation to organizational problems.
  • Experiment with lateral and vertical thinking techniques to arrive at a solution.
  • Present concisely the problem and solution to an appropriate client.
  • Compile and implement a plan to use technology in problem-solving.