NURS 360 Management in Healthcare • 4 Cr.
Focuses on the development management skills assumed by healthcare professionals: delegation of responsibility; networking; facilitation of groups; conflict resolution; case management; and collaboration. Management and organizational theories are studied, evaluated and applied. Concepts include organizational structure, change, managing quality and performance, workplace diversity, budgeting and resource allocation, and delivery systems. Prerequisite Admission into BSN program.
After completing this class, students should be able to:
- Examine the evolution of management theories in relationship to the changing healthcare environment
- Identify and discuss various regulatory agencies and quality improvement factors in promoting safety and evaluation of quality in healthcare settings
- Employ principles of quality improvement, healthcare policy and cost-effectiveness to improve patient outcomes.
- Incorporate inter and intra-professional communication techniques to promote effective and sustainable working relationships with individuals and groups
- Differentiate various types of budgets in health care settings and identify steps in the budgetary process.
- Evaluate the use of appropriate performance appraisal tools for measuring performance, coaching and motivating staff.
- Discuss Case Management as it applies to the future of providing health care and the Affordable Care Act.
- Apply principles of nursing management including inter-professional communication, collaboration, in a fieldwork environment.