TECH 215 PC Analysis & Configuration I • 5 Cr.


Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, storage, system optimization, motherboards, printers, and system set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: Placement by assessment into ENGL& 101, or completion of ENGL 092 or 093 with a C or better. Recommended IT 101 or equivalent course work or experience.


After completing this class, students should be able to:

  • Assemble computer and network components based on customer requirements.
  • Install, configure and maintain devices, PCs and software for end users.
  • Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills.
  • Provide appropriate customer technical support.
  • Calculate and measure system efficiencies and examine computer performance benchmarks.
  • Discuss the body of knowledge that establishes the foundation of an entry-level IT professional.