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Technical Support

Need more info? Visit the Network Services & Computing Systems website.

Combination class:
TECH 215 PC Analysis & Configuration I • 5 Cr.
TECH 217 PC Analysis & Configuration II • 5 Cr.

This is a combination course and covers in one quarter the same material that TECH 215 and TECH 217 cover. To be successful in this format, a student should have previous computer experience. This course covers PC hardware and software installation and configuration. Students gain hands-on instruction. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, IDE system optimization, motherboards, printers and CMOS set-up. Additional topics include Dos and Windows introductory network installation and configuration, and basic electrical concepts and measurement. 

Prerequisite: Placement by assessment into ENGL& 101, or completion of ENGL 092 or 093 with a C or better. Recommended IT 101 or equ ivalent course work or experience. Fee: $57.50 computer use. How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4680 A Rudy Helm MTWTh, 3:00pm-5:10pm in A251
MTWTh, 3:00pm-5:10pm in A251

TECH 223 Using & Supporting Linux • 5 Cr.

Prerequisite: IT 103 or NSCOM 201 or admission into BAS ITS Applicatin Development concentration and permission of Program Manager. Fee: $75.00 Virtual Lab Fee. How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4682 HYA Ahmed Saleh TTh, 5:30pm-7:40pm in A251
Section HYA is a hybrid class. On campus sessions meet on the days listed. The balance of instruction occurs online as directed by the course syllabus.

TECH 289 Portfolio Evaluation of Work Experience • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4685 A Sylvia Unwin Arranged in A254

TECH 293 Technical Support Internship I • V1-4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4683 A Sylvia Unwin Arranged in A254